FAQs
Your Gateway to Comfort in Bonifacio Global City
1. What is the lease term?
- Minimum lease term: 1 month
- Maximum lease term: 6 months
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2. Is there an age limit?
- Residents must be at least 18 years old
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3. What are the payment terms?
- 1-month lease: 1 month security deposit
- 3 months and up: 1 month security deposit + 1 month advance rent
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4. When can I move in?
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- At least 5 days after settling documents and payments
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5. What is the mode of payment?
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- Bank deposits only
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6. What is included in rent?
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- Wi-Fi (open internet), RFID access, mattress, bed curtains, reading light, USB charging outlet, window blinds, personal cabinet, aircon, mini refrigerator, toilet and bath
- Free use of lounge, gym, and jacuzzi
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7. What safety measures are in place?
- 24/7 security and CCTVs in common areas
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8. Is there a curfew?
- No curfew, but residents must be respectful and observe proper behavior
9. Can I occupy one room for myself?
- Yes, but you must pay for all beds (minimum 4 beds per room)
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10. Are visitors allowed?
- Guests cannot go beyond the ground floor to maintain privacy
11. Can I smoke inside the premises?
- No. Smoking is prohibited; rooms have smoke detectors and alarms
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12. What is the arrangement for water and electricity?
- Electricity: individual meter
- Water: sub-metered
- Billing based on actual consumption and stay duration
13. Who is responsible for cleaning the rooms?
- Tenants must maintain cleanliness
- Cleaning services available for a fee
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14. Can we cook inside the unit?
- Cooking is prohibited
- Microwave units available in pantry (6th floor)
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15. Can we do laundry inside the unit?
- No. Laundromats are available nearby
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16. What do I do if something is broken?
- Report defects to management immediately
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17. What can I not bring?
- Weapons, firearms, sprays, or devices for harm
- Flammable/volatile fuels or solvents
- Illegal drugs or prohibited items under law
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18. Are pets allowed?
- Pets are not allowed inside the premises
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